Designed for small offices with up to 10 devices (typically 5–10 users), this plan features RMM agent coverage for all devices, patch management, and antivirus monitoring. It includes 4 hours of remote support each month, accommodating about four one-hour tickets. Enjoy expedited helpdesk response within 8 hours and receive a monthly system health report. A 2-hour onboarding session covers RMM setup and user training. Additionally, one emergency after-hours ticket per month is available, billed at $150 per hour.
